Cancellation policy

Right of withdrawal of the customer as a consumer:

Consumers are entitled to a right of revocation in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his professional activity.

Cancellation Policy:

As a consumer, you have the right to revoke the purchase contract within fourteen days without giving any reason.

The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier / supplier, have taken possession of the goods.

To exercise your right of withdrawal, you must


Bopserwaldstr. 37

70839 Gerlingen


by means of a clear declaration (e.g. a letter sent by mail, e-mail or fax) about your decision to revoke the purchase contract.

Consequences of revocation:

If you revoke the purchase contract, REBEKKA RUTH ART will reimburse you for all payments received by REBEKKA RUTH ART from you in relation to the revoked purchase contract, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery selected by me) without delay, at the latest within fourteen days from the day on which the notification of revocation of the purchase contract is received by REBEKKA RUTH ART. The repayment will be made via the same payment method that was chosen for the original order, unless expressly agreed otherwise with you. There will be no additional costs involved.

REBEKKA RUTH ART has the right to refuse or suspend the repayment until the goods have been returned to REBEKKA RUTH ART or until you have provided proof that you have returned the goods, whichever comes first.

You have to return or hand over the goods to REBEKKA RUTH ART immediately, at the latest fourteen days after the day on which you informed REBEKKA RUTH ART about the cancellation of the purchase contract. The deadline is met if you send the goods before the expiration of the period of fourteen days.

You are liable for a reduction in value if this is due to handling that goes beyond the examination of the properties functionality of the goods.

You shall bear the direct costs of the return shipment. In addition, you are obliged to pack the goods properly. REBEKKA RUTH ART strongly recommends that you return the goods in the original packaging or in the same way as they were packaged for delivery. Should the goods be damaged during return due to inadequate packaging, you are obliged to pay compensation to REBEKKA RUTH ART.

Exclusion of the right of withdrawal:

The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated, but for the manufacture of which an individual selection or determination by the consumer has been made or which are clearly tailored to the personal needs of the consumer.

Sample cancellation form

If you wish to revoke the contract, please fill out and return this form.



Rebekka Ruth Rometsch
Bopserwaldstr. 37
70839 Gerlingen

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*) /the provision of the following service (*) – specific designation


Ordered on (*)/received on (*)


Name of the consumer(s)


Adress of the consumer(s)


SIgnature of the consumer(s) (only in case of communication on paper)




(*) Please delete incorrect terms.